FAQ - Frequently Asked Questions

Why is Power Cruise Control different from all other electric vehicle applications?

  1. It's real time connected to the car via Bluetooth OBD dongle and knows exactly SoC - State of Charge, SoH - State of Health, car's speed, instant power and lot others.
  2. Has constant communication with driver via intuitive interface, easy and clear information called Heaven-Hell indicator, ensuring the arrival at destination. Foreground view and the respect of PCC indications, are a must for ensured arrival at destination.
  3. Knows orography of the trip, up and downhill and itinerary.
  4. Calculates energy consumptions for the trip, considering regeneration during downhill, air temperature, A/C clima consumptions and lot others to provide reliable predictions.
  5. Indicates charging points along route and nearby.

Cannot find Power Cruise Control on iOS App Store

  1. Power Cruise Control for iOS is currently under development and will be available as soon as possible
  2. For the moment we suggest to use a dedicated Android device for PCC with the tested Bluetooth OBD dongle, indicated inside the HELP manual. Additional dedicated screen is useful obtaining a realtime control of trip strategy while driving to 0,8 kWh -or less- left at destination. Connectivity could be provided from iPhone principal phone via Wi-Fi Hotspot

Which steps to begin using Power Cruise Control?

  1. search and buy Power Cruise Control's version for your vehicle
  2. after first installation go to PCC's settings menu, open HELP manual and follow the 10 minutes procedures for PCC's activation, better in front of a Personal Computer
  3. suggested and already tested OBD dongle, OBD pairing and first connection procedure, free of charge procedure for generation of Personal Google API Key and first Travel are described inside HELP manual
  4. if you already own an OBD try it before buying the suggested one. In every case follow the step by step guide for first OBD connection
  5. due to continuous connection with the car your phone battery could discharge, it's suggested a USB charging connection via DC/DC converter 12V/5V at least 2.1A
  6. secure your smartphone position with idoneus support, good positioning of the screen, are fundamentals to avoid risks during driving

What is an OBD Bluetooth dongle and why Power Cruise Control need to use one?

  1. An OBD dongle is a device that allow connection between your car and smartphone, via Bluetooth connection
  2. Power Cruise Control is real time connected to your electric vehicle. Thanks to this connection, PCC is able to provide you a constant assist during your trip simply answering to typical, foundamental questions that no one could answer:
  3. energy is enough?
  4. my actual driving style will allow arrive at destination?
  5. how much energy I need for my travel?
  6. how can I drive, to arrive at destination with my actual level of charge?
  7. during a charge, how much energy I need to charge to arrive at destination?

Where OBD Bluetooth dongle is located inside my car?

  1. position of OBD port, where OBD dongle need to be connect, vary depends on car
  2. inside the HELP manual are described different OBD diangnistic connector's positions for different car
  3. here a video with the OBD diagnostic connector position for Renault ZOE: https://youtu.be/gun8vCifawo
  4. if you are not able to find or to remove the plastic cover of the OBD connector, you can ask to your car's dealer to help you

If I change my smartphone, I need to buy Power Cruise Control another time?

  1. No, Power Cruise Control purchase is linked to your Google account, then if you change smartphone, PCC will be automatically update on your new device.
  2. There not exist a maximum number of device on wich you can download Power Cruise Control with the same Google account and the same purchase.

I do not own a credit card, how can activate an API Key?

  1. to allow a one time purchase price and an unlimited use of PCC driving system a personal Google API Key is required
  2. each Google account has a 200$ free of charge monthly traffic. A private / family / regular use of PCC could generate 5 $ of monthly traffic. That means no charge for your Personal API Key!
  3. to generate a Personal API Key an invoice account and a valid payment method are required. On a monthly basis, Google Cloud Platform will send you an invoice with 0,00 amount to pay, because you will always stay under 200$ free of charge monthly limit
  4. if you don't own a credit card, there are other methods to generate an invoicing account on Google Cloud Platform and here are described: https://payments.google.com/paymentsinfofinder

Map on the third view is not loaded, I can not see my position

  1. this kind of problem is linked to Personal Google API Key, did you generate it? Step by step guide - HELP manual- is inside setting menu
  2. have you generate your Personal Google API Key from a Personal Computer? If not, do it! like suggested in the HELP manual
  3. if you already own "a succesfully PCC tested" Personal Google API Key, a familiar or a friend want to give you his API Key, do not copy it manually but copy and paste from smartphone to avoid mistake, send it via email then copy and paste API Key in the appropriate field inside PCC's settings menu
  4. generate another Personal Google API Key with another Google account following the step by step HELP manual, API Key generating account is not linked with your mobile Google account, can be different
  5. after first insertion of the API Key, Power Cruise Control need to be restarted
  6. ALWAYS KEEP IN A SAFE MODE YOUR PERSONAL GOOGLE API KEY, DON'T PUBLISH IT! IS LIKE A VERY IMPORTANT PASSWORD

On third view the map is covered with black overlay saying "MISSING OBD DATA FROM CAR, VERIFY YOUR OBD CONNECTION"

  1. Have you correctly paired your OBD dongle with your smartphone?
  2. Have you add your OBD dongle to Bluetooth devices list of your smartphone?
  3. Have you select your OBD paired dongle from the OBD paired dongles list, in PCC's first screen by pressing Bluetooth icon? Do it only the first time, or every time you change OBD.
  4. Verify that your OBD is connected correctly, correctly plugged
  5. Try to disconnect and reconnect your OBD
  6. Verify that correct car model is selected on App Settings
  7. Verify that your smartphone is connected to correct bluetooth device
  8. Buy a supported OBD device

I set -one or more- destination(s), but I'm not able to CALCULATE TRAVEL

  1. the destination you entered is not complete, enter full address with street number and city
  2. the starting point, i.e. your current position, is not mapped on Google Maps, so try moving your car of few hundred meters and try again to CALCULATE TRAVEL
  3. you have not enough data signal on your smartphone in that position, try moving yourself some meters
  4. if you have entered more than one destination with the + ADD DESTINATION function, one of those entered may be affected by one of the problems above described, try modifying them one at time looking for which of them is the problem, and when is detected, modify a little bit that address: sometimes civic number modification or nearby street solve the problem and allow the CALCULATE TRAVEL
  5. verify that your payment method is valid ie your credit / debit card has expired or is about to. Then update it with a new valid one

How / where can I recover my Personal Google API Key?

  1. go to "PCC's settings"
  2. Go to HELP
  3. Second page click on DASHBOARD link
  4. the "console.developers.google.com" page will be opened
  5. click on the drop-down menu at the top left of the Google API
  6. click on "API and services"
  7. click on "Credentials"
  8. a page containing your API Key will be opened, than click on the small pages under the Key, then copy of the Key will be done automatically
  9. paste it in PCC's Personal Google API V3 Key field

What is the meanings of the first green/red screen?

  1. it is the Even-Hell indicator (Thengoku-Jigoku meter), car icon's moves depending on different parameters like Power and Speed, keeping car's icon on the green area, you will be drived at destination with the predicted energy for the strategy that you have choosed at beginnig the trip. Following it, PCC will provide you a constant assistance to arrive at destination

the percentage number +/- % on the first green/red screen, what does it mean?

  1. it is the Delta % value, it measure how your travel is going from energy point of view. At every checkpoint the amount of energy that is readed continusly from the car via OBD dongle, is compared with the energy that is predicted at beginning of the trip
  2. + delta %: you have more energy and you are consuming less than predicted, you will arrive at your destination with more energy than expected
  3. - delta %: you have less energy and you are consuming more than predicted, you will arrive at your destination with less energy than expected, PCC's automatic procedure will try to gain and fit with starting energy consumption's prediction; the car will be easily in the red area
  4. zero delta %: you are consuming exactly how predicted, you will arrive at your destination with the exact energy than expected

if PCC need to be foreground on my smartphone, how can I see navigator indications?

  1. after pressing the SET button corresponding to the strategy we have chosen and the corresponding residual destination energy at destination "THE SAFETY MARGIN", by pressing on YES we open the Google Maps navigator on the phone with already set the destination we selected on PCC
  2. after starting the navigation on Google Maps, we have to open PCC again, otherwise Android closes it for energy saving strategy
  3. starting from Android 8.0 version there is a navigation thumbnail that we can place on the PCC Heaven-Hell screen where we prefer (screen 1)
  4. for previous versions the navigator thumbnail functionality is not present but the navigation will be active in the background and system messages will appear with the indications, also with vocal messages
  5. it's also possible look at the tinerary to follow from the top of the third screen (screen 3) PCC - north oriented map

When I choose a destination, can I declare that I also want to return to the starting point, then a classic go there and back?

  1. yes, you can use the + ADD DESTINATION function which allows you to enter multiple waypoints / destinations on the journey and also the starting travel address to go back
  2. you can also use + ADD DESTINATION to force the path to go through a point, rather than where Google Maps chooses
  3. you can also select avoid tolls or avoid highways to better match the route with your travel needs

Whats about third screen settings options?

  1. avoid highways means that no highways will be on your trip
  2. avoid tolls means that no payment-tools will be required on your trip for chosen street
  3. insert the correct number of passengers is important for accurate calculation of necessary energy for the trip
  4. each luggage is considered like airlines standard luggage weight

Once you've defined the MultiCharge or simply an itinerary, I have to engage the screen exclusively for PCC?

  1. Power Cruise Control works if kept in the foreground, if the phone rings we can answer but immediately restore PCC as the application displayed, the call will not be interrupted
  2. the latest updates of operating systems in order to preserve battery life tend to limit the functionality of applications not in the foreground, so Power Cruise Control is often automatically closed by the operating system if kept in the background
  3. the best solution, and also the safest driving, is a second device dedicated to Power Cruise Control

What does indicates exactly, the percentage of the battery that can be changed below the step (waypoint/charging point) you want to reach? By changing it, what happens?

  1. the percentage indicates the State of Charge - SOC that will have to be reached, charging in that stop, modifying it means planning to load more or less than suggested;
  2. if you load less, your next destination could not be reachable or you will have to stop earlier for the next refill
  3. if you load more you will be able to go further than scheduled, but your charging session will be no fast
  4. charging to the maximum is not always advantageous: charging power decrease more when your battery pack it's near to full, temperature will encrease if you stay on charge more than necessary, so we advise you to stick to the default settings, unless you are forced to load to the maximum to reach the next step of your trip

How can I search and select a charging point?

  1. on the left of destination input field, on the third view, you can select charging point icon and a map of nearby charging points (centered on your actual position) will appear, you can select and set it like destination for CALCULATE TRAVEL
  2. if you set a destination in the charging points map input field, charging points nearby insered destination will appear, you can select and set it like destination for CALCULATE TRAVEL

How can I search and select charging points along my trip?

  1. insert your destination on the third view, than CALCULATE TRAVEL
  2. if destination is reachable with your available energy, a SET button will appear on the right of each available strategy
  3. if destination is not reachable with your available energy, a SET button will appear on the right of MultiCharge strategy: by selecting it a list of charging points will appear and part of them will be reachable and selectable. By selecting a reachable Charging Point, successive Charging Points will became selectable, again and again untill final destination will became reachable

Which Charging Points DataBase is used by PCC?

  1. we take them from OpenChargeMap.org, that means all charging points that are there, are also available in Power Cruise Control
  2. if your Preferred Charging Point is not listed on PCC's Charging Points or is not included on a Travel's Charging Points list, you can simply add it on OpenChargeMap.org and automatically will appear on PCC
  3. if you note a wrong information about a charging point, plug, location or available power, you can simply modify it on OpenChargeMap.org and automatically your modifications will appear on PCC
  4. in some parts of the world, like Italy, we display also real time charging point connector's status, if available (green), in use (yellow), out of service (red) or unknown (?)

What does mean kW value and kWh value? Are they the same thing? NO at all!

  1. kW represent motor power, regeneration power or charging power
  2. kWh represent you battery energy, energy that you have buy from a charging point or energy that you need for a travel
  3. For example your Leaf 40 has 38 kWh of avalilable energy when new (i.e. SOH 100%) and can charge at 44 kW power from the CHAdeMO
  4. If connected for 5 hours to slow charger, single-phase 32A, 32 A * 230 V = theoretically charge at 7.360 W, i.e. 7,36 kW I say theoretically because then there are the conversion losses from AC (AC charging point to DC car battery) of at least 10% so you will end up charging at 6 kW, that is full of 30 kWh battery in 5 hours
  5. PS: the CHAdeMO is already DC direct current

I cant't hear any sounds from PCC

  1. Turn on or increase your mobile volume settings
  2. If your Smartphone is paired with your Car's Bluetooth, automatically both calls and device sounds will be directed to it; to mantein Call forwarding to the Car's BT but allowing Power Cruise Control's system sounds direct from Phone, go to BT options in your Smartphone's settings menu under paired Bluetooyh devices, select your Car and deselect 'Media audio'like described in this video https://youtu.be/kYsft7x-F4c
  3. Enable sounds from PCC settings

My Podcast are continuosly interrupted from PCC's system sounds

  1. Disable sounds from PCC's settings
  2. The only way to reproduce audio from SmartPhone, like Podcast or other, during PCC's active travel is to disable sounds from PCC's settings. This configuration is very dangerous because you don't hear PCC's system sounds that signal you if all it's ok (i.e. reaching of a checkpoint) or if it's necessary to reduce power or speed. Ignoring of PCC's indications could be the cause of a travel strategy fail.

You do not found the answer to your question?

  1. mail to info@PowerCruiseControl.com
  2. join Travel Experiences #PowerCruiseControl
  3. text to